1. Why can’t I view product prices?
You must be an eligible organization and have a registered account to view pricing information.
2. How do I create an account?
To create an account click “Register Now” under the “My Account” tab. Follow the on screen instructions, and we will respond to your request during normal business hours.
3. I am not associated with a charity organization, can I create an account?
If you are not associated with a charity organization and are interested in ordering from us, please submit a form under the “Contact Us” tab, or call us at 866-456-2869.
4. What are your shipping terms?
For our eligible charity organizations, we offer free shipping and warehousing for your Christmas orders totaling $2500 or more in the continental US. You may place multiple orders throughout the year for consolidation for future shipment. For further shipping information, please contact us at 866-456-2869.
5. Is there a minimum order policy?
There is no minimum order amount, however we do prefer that orders are made in full case quantities. If you have special needs regarding full case quantities, please contact us at 866-456-2869 and we will be happy to work with you.
6. How do I place an order?
Registered users can add items by piece quantity to their shopping cart. When your order is complete, you may view your cart and proceed to checkout. When you checkout, you are submitting a Purchase Order only – therefore no payment or shipment details are required. Your salesperson will review your order and contact you to confirm the order and to discuss all details.